Business Operations Track

Entrepreneurship & Small-Business Digitization

Digital storefronts, online payments, customer relationship management, and automation.

To be confirmed 6–8 hours / week Beginner to Intermediate

Programme Overview

Built for founders and small-business operators looking to digitize their business: setting up omni-channel catalogues, automating orders, integrating online payment gateways, managing customer relationships, and tracking marketing analytics.

Structured Curriculum & Modules

Module 1: Digital Storefronts & Product Catalogues

  • E-Commerce Store Architecture
  • Inventory Tracking & SKUs
  • Mobile-First Shopping Experience

Module 2: Payments & Financial Reconciliation

  • Payment Gateway Onboarding (Razorpay/Stripe)
  • Invoicing & GST Basics
  • Refund & Chargeback Workflows

Module 3: Customer Workflows & Business Automation

  • Lead Management & CRM Funnels
  • Automated Notifications
  • Business Performance Analytics

Tuition & Payment Options

Indicative fee: ₹29,999 before applicable GST. Installment options available.

*All pricing subject to final administrative approval and applicable taxes. Completion certificates are issued based on defined milestone criteria.